Terms of service

These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and the purchase of products from TINYMIND PTE. LTD (“we”, “us”, or “our”). By using the Website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the Website.

Company Information

Company Name: TINYMIND PTE. LTD
Address: 60 Paya Lebar Road #04-16 Paya Lebar Square, Singapore 409051
Email: info@tinymind.shop
Phone: +65 8523 4632

We operate an independent online retail store offering wooden toys and building block products for children, including toy blocks, stacking toys, sorting toys, and related wooden play items. We do not provide any financial, banking, or payment services.

Eligibility

By using the Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into binding contracts.

Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not attempt to gain unauthorized access to any part of the Website, servers, or related systems, and you must not interfere with or disrupt the normal operation of the Website.

We reserve the right to suspend or terminate your access if we reasonably believe you have violated these Terms or misused the Website.

Products and Information

We make reasonable efforts to ensure that product descriptions, images, and pricing information are accurate and up to date.

Because many of our products are made from wood and similar natural materials, slight variations in color, grain, texture, size, or finish may occur. These natural differences are considered normal and are not treated as product defects.

We reserve the right to modify, limit, or discontinue any products, prices, or promotional offers at any time without prior notice.

Prices, Taxes, and Payment

All prices are listed in U.S. Dollars (USD).

Prices generally do not include shipping fees, which are displayed at checkout.

Sales tax or GST may be applied in accordance with applicable laws.

By placing an order, you authorize us and our payment service providers to charge the total order amount to your selected payment method. You are responsible for providing accurate, complete, and current billing and payment information.

Orders and Contract Formation

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or reject any order at our discretion.

A binding contract is formed when we send you an order confirmation email or when the products are shipped, whichever occurs first.

We may cancel an order if the product is unavailable or out of stock, if there is a pricing or description error, if payment is declined or suspected of fraud, or if the shipping address is incomplete or invalid. If payment has already been taken, a refund will be issued to your original payment method.

Shipping and Delivery

Shipping methods, costs, and estimated delivery times are shown at checkout and detailed in our Shipping Policy, which forms part of these Terms.

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather conditions, peak seasons, or logistics delays.

Risk of loss or damage transfers to you once the package is handed to the carrier, in accordance with applicable law and our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our separate Refund & Return Policy, which is incorporated into these Terms by reference. By placing an order, you acknowledge that you have reviewed and agreed to that policy.

Intellectual Property

All content on the Website, including text, images, graphics, designs, logos, and software, is owned by or licensed to TINYMIND PTE. LTD and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or create derivative works without our prior written consent.

Disclaimer of Warranties

To the fullest extent permitted by law, the Website and all products are provided “as is” and “as available.” We make no warranties, express or implied, including fitness for a particular purpose. We do not guarantee that the Website will always be uninterrupted, secure, or error-free.

These Terms do not affect any legal rights that cannot be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by law, TINYMIND PTE. LTD shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill. Our total liability for any claim related to an order shall not exceed the total amount paid for that order.

Indemnification

You agree to indemnify and hold harmless TINYMIND PTE. LTD, its officers, employees, and partners from any claims, losses, liabilities, or expenses arising from your breach of these Terms, your misuse of the Website, or your violation of applicable laws or third-party rights.

Governing Law and Jurisdiction

These Terms are governed by the laws of Singapore, without regard to conflict of law principles.

Any disputes shall be subject to the jurisdiction of the courts located in Singapore, unless consumer protection laws require otherwise.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on the Website with an updated “Last Updated” date.

Your continued use of the Website constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms, please contact:

TINYMIND PTE. LTD
Email: info@tinymind.shop
Phone: +65 8523 4632
Address: 60 Paya Lebar Road #04-16 Paya Lebar Square, Singapore 409051